I had mixed feelings about my stay. The views of the Matterhorn were stunning, and the staff was exceptionally friendly and helpful. However, the hotel definitely shows its age, with outdated furniture and carpets that need replacing. The wifi wasn't reliable everywhere. Overall, it was a decent stay, but it could use some updates.
Rooms
6.0
My room had a beautiful balcony with an lovely view of the Matterhorn. However, I found the furnishings a bit dated, and the pillows were quite thin. Still, it was cozy enough for a couple of nights.
Service
8.0
The staff was attentive and friendly, always willing to help with any request and even assisted with taxi arrangements. They really made my stay more enjoyable.
Location
8.0
The hotel is in a great position, just a short walk to the ski lifts, making it super convenient for skiing. It took about 10 minutes to walk to the town center, but it wasn't too far.
Dining
8.0
Breakfast was quite a good surprise, with a good variety of options, including freshly cooked eggs and tasty breads. It was a great way to start the day before hitting the slopes.
Facilities
7.0
The wellness area was a nice perk, featuring a sauna and whirlpool tubs, perfect for unwinding after skiing. However, I wished the bar area was more lively, as it often felt closed or dark.
Linda
United States of America,
February
2025
5.2/10
My stay at the Antares Hotel was a mix of amazing views and some room for improvement. The highlight was definitely the stunning view of the Matterhorn, which was a sight I won't forget. The staff were incredibly friendly and helpful, making my experience enjoyable. However, the hotel felt a bit outdated and could really use some renovations, especially in the cleanliness department. Overall, it was a decent stay, but it left me wishing for just a bit more.
Rooms
6.0
The room had a fantastic view of the Matterhorn, but it felt a bit cramped and the decor was outdated. I also noticed some cleanliness issues that could use attention.
Service
9.0
The staff were super friendly and went out of their way to assist me. They were great in providing recommendations and helping out with everything I needed.
Location
8.0
Location-wise, it was perfect for quick access to ski lifts, being just a short walk away. It really made getting to the slopes a breeze.
Dining
8.0
Breakfast was quite varied and delicious. They offered freshly cooked eggs, which I really appreciated, along with a nice selection of breads and cheeses.
Facilities
7.0
The wellness area was a nice touch, featuring a sauna and steam room for relaxation after hitting the slopes. However, the ski locker could benefit from some better ventilation.
Adam
United States of America,
December
2024
6.2/10
I had a pleasant stay at the Antares Hotel in Zermatt, featuring amazing views of the Matterhorn. The service was commendable, as the staff went above and beyond to help with our requests, including organizing an early breakfast for our early train. However, the hotel does feel a bit outdated, with older furnishings and some cleanliness issues that could use attention.
Rooms
6.0
My room was cozy and came with a stunning view of the Matterhorn, but the furniture felt tired and the overall decor was quite dated.
Service
9.0
The staff were very helpful and welcoming, particularly Eli at the reception who gave great advice and made a special effort to accommodate us.
Location
8.0
The hotel is conveniently located near the ski lifts, making it easy to hit the slopes quickly, and it's only a 10-minute walk to the town center.
Dining
7.0
Breakfast was surprisingly delicious, with a good selection that I really enjoyed, but the bar area could have been more lively.
Facilities
6.0
The wellness area was a nice touch, although some parts of the hotel need renovation to meet the expected standards.
Adam
United States of America,
December
2024
7.4/10
My stay at Antares Hotel was quite enjoyable. The lovely view of the Matterhorn from my balcony made every morning special, though the room itself felt a bit tight and in need of some updates. The staff were incredibly friendly and helpful, especially during check-in. I also really appreciated the wellness area after a long day of skiing. However, some cleanliness aspects left a bit to be desired, specifically the bathroom and a few furnishings.
Rooms
6.0
The room was cozy, albeit a little tight for space, but the view of the Matterhorn was absolutely stunning. I found the furnishings to feel somewhat dated.
Service
9.0
The staff were very welcoming and attentive. They made my stay easier by answering all my questions and assisting me promptly.
Location
8.0
The hotel's location was ideal, being just a short walk to the main ski lift, making it super convenient for hitting the slopes.
Dining
7.0
I enjoyed the breakfast spread, particularly the freshly made eggs and selection of breads. It was a solid start to each day of skiing.
Facilities
8.0
The wellness area was a real highlight for me, providing much-needed relaxation with its jacuzzi and sauna after skiing all day.
Elizabeth
United States of America,
October
2024
7.2/10
My stay at Antares Hotel was quite the mixed bag. On the plus side, the views of the Matterhorn were absolutely amazing, and the staff were super friendly and helpful throughout my visit. However, the hotel itself felt a bit outdated, needing some serious TLC, and my room had cleanliness issues that stood out. It’s really close to the ski lifts, which is a huge plus for skiers.
Rooms
6.0
My room had a fantastic view of the Matterhorn, which was truly stunning. However, I noticed it had some cleanliness issues, like hairs in the bath that hadn't been properly cleaned. The furniture felt old and could definitely use an update.
Service
8.0
The staff were incredibly nice and helped with all my needs. They were attentive and made my experience easier, especially when I had questions about the area and transportation.
Location
9.0
The hotel’s location is super convenient, just a short walk from the Matterhorn Express lift. It made hitting the slopes really easy for me, and it’s only about a kilometer from the train station, which is also a bonus.
Dining
7.0
Breakfast was decent with a variety of options, though I didn't find it to be really good. They did have good coffee and some nice pastries, but it could use a bit more freshness overall.
Facilities
7.0
The wellness area with the jacuzzi and sauna was nice and a perfect way to unwind after a day on the slopes. However, the hotel could really use some renovation to modernize its charm.
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